Frequently Asked Questions
Do I need an FCC license for this radio? +
Most business and public-safety two-way radios operate on licensed frequencies that require an FCC license. Agencies typically already hold an FCC license for their frequency allocations. If you're new to LMR, our team can help with FCC licensing — read our FCC licensing guide or contact us for assistance.
Is programming included with this radio? +
Yes — as a factory-authorized dealer, New London Technology offers free fleet programming with most quote orders. We can pre-load your agency's codeplug (NIFOG, NIFC, CAL FIRE, interagency channels, etc.) before shipment so radios arrive field-ready.
What warranty does this radio come with? +
2 years (standard manufacturer warranty). New London Technology is a factory-authorized service center — warranty repairs and out-of-warranty service both handled in-house for fast turnaround.
What is the lead time for delivery? +
Standard radios ship within 2-3 business days. Custom-configured radios typically ship in 2-3 weeks. Once you submit a quote request, our team confirms lead time within one business day.
Is this radio NDAA-compliant? +
Most radios from our authorized brands (Tait, BK Technologies, L3Harris, Motorola) offer NDAA-compliant configurations required for federal and DoD use. Specify NDAA compliance in your quote request and we'll confirm the correct SKU and configuration for your requirement.
Can I get volume pricing for my agency or fleet? +
Yes — volume discounts kick in at modest quantities. Request a quote with your expected quantity and we'll return agency-specific pricing.
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